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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ben Schwarting

September 9, 2025

1  out of  5
rating by Ben Schwarting
"Chase won't return our call for some reason. We've reached out 6 times now."
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Lorell Ducati

September 8, 2025

5  out of  5
rating by Lorell Ducati
"Had the BEST experience with Cross today. He helped me lower my auto insurance, canceled my current insurance and explained everything and is extremely knowledgeable! I highly recommend him!"
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Shamica Kendrick

September 4, 2025

5  out of  5
rating by Shamica Kendrick
"Bundling my home and auto insurance was a game changer for me.The process was seamless, and the savings were significant. The customer service was top-notch, always ready to assist with any questions about rates and helped with my cancellation.I highly recommend this team.Kathy who also works with Chase was helpful in the process of bundling both home and auto and getting me the best rate for my home. She is awesome to work with as well."
We responded:
"Thank you so much for your review Mrs. Shamica! Mrs. Kayte is a new addition to our team and she takes pride in helping customers understand and know their coverages. We appreciate your business and welcome to the Good Neighbors! "
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Amber Byrd

September 4, 2025

5  out of  5
rating by Amber Byrd
"Katie was very sweet! She helped me with the process of my first home owner’s quote. She was easy to talk to and treated me as a friend!"
We responded:
"Thank you so much for your review Mrs. Amber and congrats on yalls future closing for your home! Mrs. Kayte is one of our newest additions here and she takes pride in making sure her customers are taken care of. We appreciate yalls business and welcome to the Good Neighbors!"
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KESTER MATHIESON

August 29, 2025

5  out of  5
rating by KESTER MATHIESON
"Wow, Mr. Cross Berry is a brilliant agent. He is Very knowledgeable, friendly, professional and helpful not forgetting his high energy personality 😊😊. So After I decided to switch insurance companies because i was paying way more that I can afford; I was connected to Cross and he immediately got busy and helped answer all my questions via text, email and by phone. He made everything simple to understand and I was amazed how He was able to save me so much on my car insurance and got my renters policy set up as well. He made the experience very easy and simple. Oh and he was able to help my Dad saved more than half of what he was previously paying by switching over to State Farm as well. My Dad and I are two very very happy customers thanks to our new friend Cross Berry and I would definitely recommend his service to anyone. Keep up the great work sir. We appreciate you. Hope you get a pay rise!!!! 😊👏🏾👏🏾🎉🎊"
We responded:
"Thank you so much for your review Mr. Kester! Cross is definitely making his mark here at the office and we appreciate his hard work and dedication to our customers! We are happy to have you here sir and welcome to the Good Neighbors!!"
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Gorjus Dee

August 28, 2025

5  out of  5
rating by Gorjus Dee
"I was able to finally get coverage with State Farm after many attempts thanks to this cool agent named “Cross”! He was very helpful, kind, attentive and knowledgeable and answered all my questions. I’m super grateful to have answered his call instead of hanging up like I’ve done in the past."
We responded:
"Thank you so much for your review! Cross is one or our newest additions here at the office and he is making waves! We are happy to have you as a customer and look forward to serving you for years to come. Welcome to the Good Neighbors!"
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LAURA E JONES

August 20, 2025

5  out of  5
rating by LAURA E JONES
"I had the pleasure of talking to Cross about my insurance needs. He was very informative and my rates were awesome that he got me. If you need a really good rep for State Farm just get in touch with Cross he will find you the best coverages at the best prices. Thanks, Laura Jones"
We responded:
"Mrs. Laura thank you for your kind words! Cross is one of our newest members to our team and his attitude about the industry is contagious! We make it a point to make sure the customer experience is the best it could be and we are grateful for these success stories. Thank you so much again for your review and if you ever need us, give us a shout!"
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Kenneth Manning

August 12, 2025

5  out of  5
rating by Kenneth Manning
"I was recently shopping around for a better rate on my auto and home homeowner's insurance. I submitted a request for a quote online and Cross contacted me the next morning. To make a long story short, Cross did an excellent job by taking the time to go over the quote in detail which ultimately saved me over $900! Thanks State Farm! Thanks Cross!"
We responded:
"Thank you so much for your review Mr. Kenneth. Cross is one of our newest additions to the team and his dedication is unmatched! Thank you again and we appreciate your business! If you ever have any questions, dont hesitate to give us a call."
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Kristen Eggleston

May 14, 2025

5  out of  5
rating by Kristen Eggleston
"Called about a personal thing and now i definitely have to send Dusty a Christmas card every year!! Awesome with speaking to people and making them feel heard and valued!"
We responded:
"Thank you so much for your review Mrs. Kristen! We are happy to help in any way we can! If there is anything else we can do, please just let us know!"
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april baum

April 25, 2025

5  out of  5
rating by april baum
"I cannot say enough great things about this State Farm and Tre! He lowered my car insurance and home owner insurance by $8300 for the year. I'm am so grateful! Thank you Tre!"
We responded:
"Thank you so much for your review Mrs. April! We were very happy to hear about the savings coming your way. If you ever need us, just give us a call and Welcome to the Good Neighbors!"
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Candance Stoner

March 25, 2025

5  out of  5
rating by Candance Stoner
"David is the consummate professional. Every occasion that I needed assistance has been efficient, expeditious and top notch customer service"
We responded:
"Thank you for your review Mrs. Candance! David is a staple here at the office because of his knowledge of our products and the systems here and we couldn't do it without him! Again thank you for your review and we appreciate your business!"
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Britney Nunez

February 27, 2025

5  out of  5
rating by Britney Nunez
"Tray Childree, Great guy!! He helped me and my boyfriend save over half of what we were paying. Highly recommend!!"
We responded:
"Thank you so much for your review Mrs. Brittany, we are happy we were able to help out! Welcome to the Good Neighbors!"
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Vonetta Jarvis

February 21, 2025

5  out of  5
rating by Vonetta Jarvis
"When I say they are awesomely efficient. Dusty whom took his time to explain everything regarding my auto/home insurance and life policy. To clarifying anything I have questions about. Just Great!!!!!"
We responded:
"Thank you so much for your review Mrs. Vonetta! We try to be as thorough as we can on this stuff because it is important to understand your coverages! Please if you ever need anything, don't hesitate to reach out to us, and thank you for trusting us with your business! "
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Richard S

February 17, 2025

5  out of  5
rating by Richard S
"Tray great to deal with and he saved me a lot of money A1 service"
We responded:
"Thank you for your review Mr. Richard! We are glad we were able to bring you on board with State Farm as well as put money back in your pocket! If you ever need us, don't hesitate to reach out and thank you again!"
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Deborah Sue Sanders

January 16, 2025

5  out of  5
rating by Deborah Sue Sanders
"I was a long time customer of Geico (8+ years). I recently became unemployed due to medical issues. I reached out to Geico to see if we could get a cheaper premium. Unfortunately not, however I was searching insurance quotes and that's how I met Dusty Moss. He was very pleasant and knowledgeable. He went over what I needed as an individual and got me what I needed. Might i add he saved me $97 a month. Thank you Dusty for helping me. It has been a pleasure."
We responded:
"Thank you so much for your kind words Mrs. Deborah! We are happy we were able to get the coverage to fit your needs and not break the bank! Welcome to the Good Neighbors and please don't hesitate to give us a call if you need anything!"
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Andrew Brown

January 10, 2025

5  out of  5
rating by Andrew Brown
"Tray Childree has really great customer service. Very helpful. He tried to help me save money and helped me get everything sorted out! Would definitely recommend!"
We responded:
"Thank you very much for your review Mr. Andrew! We are glad that we could help out and if you and yours need anything, just give us a call! Thank you again! "
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Tylus Lesley

January 7, 2025

5  out of  5
rating by Tylus Lesley
"Great"
We responded:
"Thank you so much for your review Mr. Tylus and for trusting our office with your business!"
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Dre' Lawson

November 18, 2024

5  out of  5
rating by Dre' Lawson
"Tray was very patient, knowledgeable, personable, honest, transparent, and extremely professional which is very rare in this new AI age. Being able to talk to him face to face was an absolute joy!"
We responded:
"Thank you so much for your review Ms. Lawson! We appreciate your kind words and are thankful you had an excellent experience with Mr. Tray! If you ever have any questions, please don't hesitate to call!"
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Martin H

November 8, 2024

5  out of  5
rating by Martin H
"I switched from Geico insurance to State Farm after talking to Trey Childree. I was not planning on switching originally when I got a call from him saying that he could help me with my insurance I gave him a chance to see what he could do for me. After going to the office and talking with him and Chase Mewbourn I knew instantly they were the right People. Extremely professional and experienced. Highly recommend giving them a call. I am paying less now for insurance than I was with Geico with. And I have a much better policy now with State Farm."
We responded:
"Thank you so much for your kind words Mr. Hollatz! We are happy that we were able to get you a lower premium and a better policy and we look forward to serving you and your family! Thank you!"
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Dwight Dowell

October 15, 2024

5  out of  5
rating by Dwight Dowell
"Tray Childree is one the best Insurance Agents I’ve worked with. He is very knowledgeable, professional, and honest . He has helped me in lowering both auto & home insurance rates significantly. I highly recommend Tray for your insurance needs."
We responded:
"Thank you so much for your kind words Mr. Dwight! It means a lot to us here and we are looking forward to serving you and your family!"
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rebecca craven

September 20, 2024

5  out of  5
rating by rebecca craven
"Tray Childree is an amazing guy , thorough with explaining everything on each policy . I am honored to be insured by Stare Farm and to have such a respectful and knowledgeable team ! I would highly recommend this agent and team !"
We responded:
"Thank you so much for review Mrs. Rebecca! We strive to create the best customer experience possible and we are happy to have you here! If you ever need us, just give us a call or stop on by! Thank you ma'am!"
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Eric Heim

September 11, 2024

5  out of  5
rating by Eric Heim
"Dustin will make you want to buy insurance from them. A+"
We responded:
"Thank you for your review Mr. Eric! It's a pleasure serving you and your family!"
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Damian Bausk

August 8, 2024

5  out of  5
rating by Damian Bausk
"Love this office and their staff! David was able to help me figure out a billing issue that I created by mistake and he was the most patient and understanding person I have had the pleasure of speaking with in the customer service industry!"
We responded:
"You the man Mr. Damian!"
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Miya Stallings

July 29, 2024

5  out of  5
rating by Miya Stallings
"Ansley was AMAZING! she was perfect! she took her time with me and actually wanted to help me out even with my questions. She has truly blessed my day; you never know how much of a person sweetness is a help to others in the littlest form. Thank you, Ansley, she deserves a raise!!!! I was literally freaking out about my insurance price, and she understood every bit of it! she gave me so much insight on what I can do to lower my insurance. Ansley thank you girl! you made my day so much better!!!"
We responded:
"Thank you so much for your review Mrs. Miya! We are happy that Ms. Ansley was able to help give solutions to help! And we will take that into consideration for her review coming up!😁"
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Femeka Harley

March 25, 2024

5  out of  5
rating by Femeka Harley
"Had questions needed answered and they were very helpful!"
We responded:
"Thank you so much for your kind words Mrs. Femeka!!"